Sales Policy

At HITOPIX, we are committed to providing our customers with a smooth and enjoyable shopping experience. This Sales Policy outlines how we handle orders, payments, shipping, and your rights when purchasing products from us.

1. Products and Pricing

All products listed on the HITOPIX website are described in detail, including features, sizes, and prices. Prices are subject to change without prior notice. All prices displayed include taxes, and shipping fees will be calculated separately at checkout. You will be clearly notified of any additional costs before completing your purchase.

2. Ordering and Payment

To place an order, simply add the desired products to your shopping cart and proceed to checkout. You will be required to provide payment details and shipping information. We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, American Express, etc.), PayPal, and other online payment platforms. All transactions are processed securely to ensure your financial information is protected.

3. Order Confirmation and Acceptance

Once your order is placed, you will receive an order confirmation email containing your order details. This email confirms that we have received your order. However, this does not constitute acceptance of your order. The acceptance of your order and the formation of a contract between you and HITOPIX will only occur when your order is shipped.

4. Shipping and Delivery

After processing, your order will be shipped within the timeframe indicated at checkout. Delivery times will vary depending on the shipping method selected and your location. You will receive a shipping confirmation email with tracking information once your order has been dispatched. HITOPIX is not responsible for delays caused by third-party shipping services or external factors such as weather conditions or customs delays.

5. Returns and Exchanges

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return and exchange policy. Products must be returned in their original condition, unused, with all tags and packaging intact. For more information on how to return or exchange an item, please refer to our Return and Refund Policy.

6. Customer Support

If you have any questions or need assistance with your order, our customer support team is here to help. You can contact us via email at contact@hitopix.xyz, or by phone during business hours. We are committed to providing prompt and efficient customer service.

7. Sales Taxes

Sales tax will be applied to orders based on the shipping destination, in accordance with local laws and regulations. The applicable tax will be displayed during the checkout process before you complete your purchase.

8. Payment Security

All transactions made through our website are secured using industry-standard encryption technologies. We prioritize the security of your personal and payment information and ensure that all data is processed safely.

9. Promotions and Discounts

Occasionally, we may offer promotional discounts or sales. These promotions are subject to specific terms and conditions, which will be outlined during the offer period. Promotional discounts cannot be combined with other offers unless explicitly stated.

10. Limitation of Liability

HITOPIX is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the products or services provided on the website. Our liability is limited to the amount paid for the product or service in question.

11. Changes to the Sales Policy

HITOPIX reserves the right to modify, update, or change this Sales Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. Continued use of the website after changes are made constitutes acceptance of the updated terms.