Sales Policy

Updated May 5, 2025

At HITOPIX, we are dedicated to providing a seamless and enjoyable shopping experience. This Sales Policy outlines how we handle orders, payments, shipping, and your rights when purchasing products from us.

1. Products and Pricing

All products listed on the HITOPIX website are clearly described, including features, sizes, and prices. Prices are subject to change without prior notice. All displayed prices include taxes, with shipping fees calculated separately at checkout. You will be notified of any additional costs before completing your purchase.

2. Ordering and Payment

To place an order, simply add the desired products to your shopping cart and proceed to checkout. You will be required to provide payment details and shipping information. We accept secure payment methods, including credit/debit cards (Visa, MasterCard, American Express, etc.), PayPal, and other online payment platforms. All transactions are processed securely to protect your financial information.

3. Order Confirmation and Acceptance

Once your order is placed, you will receive a confirmation email with your order details. This confirms that we have received your order, but does not constitute acceptance. The contract between you and HITOPIX is formed when your order is shipped.

4. Shipping and Delivery

After processing, your order will be shipped according to the delivery timeframe indicated at checkout. Delivery times will vary depending on the shipping method and your location. You will receive a shipping confirmation email with tracking details once your order is dispatched. HITOPIX is not responsible for delays caused by third-party shipping services or external factors such as weather conditions or customs delays.

5. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not completely happy, we offer a 30-day return and exchange policy. Products must be returned in their original, unused condition with all tags and packaging intact. For more information on how to return or exchange an item, please refer to our Return and Refund Policy.

6. Customer Support

Our customer support team is here to assist you with any questions or concerns about your order. Contact us via email at contact@hitopix.xyz, or by phone during business hours. We are committed to providing efficient and prompt service.

7. Sales Taxes

Sales tax will be applied to orders based on the shipping destination, in accordance with local laws and regulations. The applicable tax will be displayed during checkout before completing your purchase.

8. Payment Security

All transactions made on our website are secured using industry-standard encryption technologies. We prioritize the security of your personal and payment information to ensure all data is processed safely.

9. Promotions and Discounts

From time to time, HITOPIX may offer promotional discounts or sales. These promotions are subject to specific terms and conditions, which will be outlined during the offer period. Promotional discounts cannot be combined with other offers unless explicitly stated.

10. Limitation of Liability

HITOPIX is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the products or services provided on the website. Our liability is limited to the amount paid for the product or service in question.

11. Changes to the Sales Policy

HITOPIX reserves the right to modify, update, or change this Sales Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top. Continued use of the website after changes are made constitutes acceptance of the updated terms.