Payment Policy

At HITOPIX, we strive to make the payment process as secure and convenient as possible. This Payment Policy outlines the methods we accept for payment and how transactions are processed.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure that you can complete your purchase with ease:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can securely pay using your PayPal account.
  • Other Payment Options: Depending on your location and available options, we may also accept other payment methods such as Apple Pay, Google Pay, or bank transfers. These options will be displayed during checkout.

2. Payment Process

When you place an order on our website, you will be required to enter your payment information during checkout. All payments are processed securely through industry-standard encryption technologies.

  • After successfully completing the payment, you will receive an order confirmation email, which includes your order details and an order number.
  • Your order will only be processed after payment is confirmed. In case of payment failure, you will be notified, and you may attempt to complete the payment using another method.

3. Currency

All transactions are processed in the currency of the shipping destination. The currency for the order will be displayed on the checkout page.

  • For international orders, currency conversion fees may apply depending on your bank or payment provider. You may incur additional fees for foreign transactions.

4. Payment Security

At HITOPIX, we prioritize the security of your financial information. All payment transactions are processed through secure payment gateways, and we use SSL encryption to ensure that your payment details are protected from unauthorized access.

  • We do not store any sensitive payment data such as credit card details. Payments are handled by trusted, PCI-compliant third-party services.

5. Payment Authorization

For certain orders, we may require additional verification of your payment to prevent fraud. If we need further verification, we will contact you for additional information. Your order will be processed once the payment is successfully authorized.

6. Failed or Declined Payments

If your payment is declined or fails to go through, we will notify you via email. You may choose another payment method to complete the purchase.

  • Please ensure that your payment information is correct (such as credit card details, billing address, etc.) to avoid payment issues.

7. Sales Tax and Additional Fees

Sales tax will be calculated and added to your order total based on the shipping address, in accordance with applicable tax laws and regulations. Any additional fees, such as foreign transaction fees or charges imposed by your bank, are the responsibility of the customer.

8. Refunds and Cancellations

  • Refunds for returns or cancellations will be issued to the original payment method.
  • Please allow 7-10 business days for the refund to be processed and appear in your account, depending on your payment provider.